M&A Outlook II - The AGN Global Survey of M&A activity: The Foothills of Future Change?

AGN Global Business Voice:

This latest edition of the AGN Global Business Voice survey follows M&A Outlook I, (The Calm Before The Storm), conducted in early 2021 – which gave us a snapshot of how AGN members’ corporate finance activity had been impacted by the global pandemic. Volumes and values were down – but perhaps not as much as one might have expected, and it was clear that there was concern about future levels of distressed sales due to an anticipated downturn in economic fortunes.

Just over half a year later, we now look again into this fascinating area. It would appear that many economies have bounced back with greater energy than might have, at one point, been expected. Regardless, some economies are now burdened with huge public debt, and as pundits are pointing out, “someone will have to pay”, and the question for us is how will that affect global M&A business?

Access the publication to discover the high-level, opinion-based picture from our international panel of business advisory accountants. What is happening in their region or country?

Business Alert: Key Account Management

AGN Global Business Voice: Business Alert

Many trends have accelerated off the back of the pandemic. In particular, we talk about technology and our human capital within the business. But what about our customers? How have future needs and desires evolved, and what are we doing to find out about it?

According to Bain & Co research, a 5% increase in customer retention rates increases account profitability between 25% and 95%. Imagine the impact if you can apply this effect to your biggest, best, and most lucrative clients – or more especially to those existing clients that have the potential to become the biggest, best and most lucrative.

This GBV highlights some of the challenging paradigms which can be barriers to getting KAM off the ground.